Tianjiao Baby Care: How an AI-Powered "Knowledge Vault" is Revolutionizing Hygiene Manufacturing
From Local Startup to Global Player
Founded in 2005 with just 10 employees, Quanzhou Tianjiao Maternal & Child Hygiene Products Co., Ltd. has grown into a global hygiene manufacturing leader. Operating three major production bases across Quanzhou (Shuangyang) and Hubei (Xiaogan) spanning 700 acres, Tianjiao boasts:

400,000+ sqm of modern factory space

50+ high-speed production lines

Annual capacity exceeding 7 billion units

Portfolio: Baby diapers/pull-ups, adult incontinence products, nursing pads, sanitary napkins, period pants, pet diapers.

Brands: HomeBaby (家得宝), JoyousBaby (欢乐贝比), Momcozy (妈咪亲), Beishi (贝氏).

Global Reach: Products exported to Russia, Thailand, Indonesia, Malaysia, Kazakhstan, Vietnam.

The Digital Transformation Journey

Phase 1: Automation & 5G Integration (2022-2023)
Tianjiao built a 5G fully connected factory featuring:

24/7 intelligent operations in sterile, dust-free environments.

Advanced in-line inspection systems + AI-powered machine vision for defect detection (folds, missing parts, contamination).

Smart robotic arms and AGV logistics systems.

Real-time IoT dashboards monitoring output, yield rates, and anomalies per line/workshop.

Result: Dramatically reduced manpower (only 5-8 workers per line), enhanced quality control, and seamless data flow from procurement to logistics.

Phase 2: AI & DeepSeek Integration (2024)
In March 2024, Tianjiao became the first hygiene manufacturer in Quanzhou to deploy DeepSeek's industry-specific AI agent via private deployment. This created a transformative "AI + Manufacturing" Knowledge Vault system, tackling core industry pain points:

Slow Data Capture: Real-time sensor data replaced manual logs.

Inefficient Knowledge Transfer: Veteran expertise digitized into algorithms.

Manual Decision-Making: AI-driven predictive insights empowered leaders.

The AI "Knowledge Vault" in Action
1. The "Digital Nervous System" for Production
AI connects to line sensors, continuously analyzing equipment parameters and yield data.

Real-time anomaly detection (e.g., temperature shifts, efficiency drops) triggers instant alerts.

Impact: Significantly faster issue identification and resolution.

2. Preserving & Scaling Expertise
DeepSeek was trained on vast production data and veteran operator knowledge.

Integrated with DingTalk, it formed an accessible Knowledge Vault with 10,000+ structured solutions.

Daily Use: Handles 200+ employee queries/day (e.g., "Machine not printing labels?", "How to fast-track warehouse intake?"), extracting ~30 valuable insights daily.

Human-AI Synergy: Unresolved queries escalate to engineers; solutions are fed back to the AI, enabling continuous learning.

3. Enhanced Decision-Making & Reporting
AI auto-generates "Exception Handling Reports" synced to management.

Provides real-time production insights for faster, data-driven decisions.

Measurable Business Impact
Tianjiao's AI integration delivers concrete ROI:

20% Increase in Management Efficiency

30% Improvement in Problem Resolution Rate

20% Boost in R&D Effectiveness

Reduced Downtime: Faster detection-to-resolution for production issues.

Higher Quality & Satisfaction: Improved yield rates and market reputation.

The Vision: Towards Smart Manufacturing 2.0

Tianjiao views AI not as a replacement, but as an "expertise amplifier." As Liu Fangmin, IT Director, states:

"DeepSeek's value lies in immortalizing veteran experience within every algorithm, delivering continuous value – not replacing people."

Future plans include:

Expanding AI into sales, supply chain, warehousing, and finance via increased computing power.

Building an integrated "Technology-Data-Talent" framework.

Leveraging partnerships and policy support to drive next-generation productivity.